The purpose of this role is to perform both in a consultative and authoritative style in managing large customer and/or partner implementation projects for a variety of services solutions related to the Rackspace Professional Services consultancy. This position will report directly to the Manager of Professional Services.
You will be working with diverse presales, sales, technical consultancy and service delivery and support teams ensuring Professional Services engagements are scoped, planned and delivered to maximise value for customers and Rackspace. These engagements may include application migration, infrastructure consolidation, transformation, automation, optimization, and lifecycle services.
As an experienced Programme Manager, you will be accountable for the delivery of multiple projects across multiple customers at various phases, both helping to secure new business and delivering against the contracted services and revenue realisation targets. You will ensure that your team remain focused, and you work closely with resource line managers to manage Racker performance levels.
Pre-Sales Engagement & Commercial Expertise
KEY PERFORMANCE INDICATORS & OBJECTIVES: