• Associate Migration Consultant

    Location(s) UK-Greater London-Hayes
    Req #
    Professional Services
  • About Rackspace

    Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers.  We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!


    More on Rackspace


    Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

    Overview & Responsibilities

    A Professional Services Associate Technical Consultant is required for an Infrastructure & Cloud Hosting Services Consultancy, to perform migration requirements analysis and project-based implementation of Infrastructure & Cloud Hosting Services into Corporate Fortune500 and SME clients. Serves as the key technical contact and subject matter expert for the customers. Delivers results ensuring all technical aspects of a customer migration are completed successfully.


    The role (which doesn't require experience in specific technologies, but a keen technical propensity for Infrastructure and a Consultancy background) works on technical work-streams within multiple large technology migration projects for Fortune500 clients across EMEA. You'll engage with clients to assess the requirements of the migration, translate these requirements into a migration strategy, which then be executed upon. The role will require understanding of migration methodologies, of consultancy and of presenting directly to customers.


    You'll need to have a strong mix of client-facing (managing workshops and presentations), passion for technology problem-solving and project full life-cycle experience. Specific technology experience with regards to the deliverables isn’t necessary, but a good grounding in Infrastructure technology is highly advantageous, particularly if this includes datacentre and workload migrations.


    This role is ideal for someone who's worked in a client-facing technology solutions delivery role, is happy to apply their technical brain to solutions and who is happy to get hands-on as required.


    Pre-Sales Engagement

    • Contribute to the preparation of proposals, RFP/RFI responses, & Statements of Work (SoW). This includes the analysis and development of scope and duration
    • Regularly collaborates with Sales pursuit teams, Programme & Project Managers, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.


    • Inspires confidence in the consultancy approach and methods
    • Can comprehend relatively simple technical concepts
    • Deals with minor customer conflicts or escalates to other team members as required
    • Focus on customer wants and needs pertaining to the engagement
    • Understands commercial language in Statements of work
    • Able to capture customer requirements into an appropriate scope
    • Align Consulting outcomes with customer requirements
    • Ability to adapt to a rapidly changing environment, handling shifting priorities and ambiguity.


    • Able to understand all technical aspects of a relatively simple technical estates
    • Able to deliver Assessment and design workshops autonomously
    • Can produce appropriate documented assets for simple estates
    • Can conduct customer training, education and walkthroughs
    • Can articulate best practice approaches and practices
    • Can work directly with a customer




    Direct implementation to external client sites of:

    • Amazon Web Services (AWS)
    • VMWare
    • Microsoft Azure
    • Physical Infrastructure