The Network Security team is responsible for ensuring the confidentiality, availability and integrity of our customers’ critical infrastructure whilst providing industry leading Fanatical Support to both the customers and other segments of the business.
The Network Security Engineer will be responsible for the EMEA customer base comprising in excess of 4000 customers employing a mixture of firewalled and load balanced solutions, some incorporating DR and HA solutions.
The level 1 engineer will provide fanatical support to our customers and colleagues to ensure that new solutions are online within an agreed timescale and that new customer requests are dealt with quickly and efficiently. They will primarily be responsible for new device deployment and front line support, including customer calls, ticket requests and advice to other internal departments.
- DNS (A records, CNAMES, MX records, Authority Section, TTL values.)
- Cisco firewall (ASA/PIX)
- Juniper Firewalls
- Cisco IDS/IPS
- Application firewalls (layer 7)
- Load balancers (F5, Brocade ADX)
- IP routing and switching
- SNMP and monitoring platforms