• Specialist Architect - AWS

    Location(s) UK-Greater London-Hayes
    Req #
    Sales Engineering
  • About Rackspace

    Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers.  We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!


    More on Rackspace


    Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

    Overview & Responsibilities

    Rackspace is recognised as a company of experts, delivering world-class cloud service and a superior support experience on the world’s leading technology platforms. As part of our managed cloud strategy we are seeking an experienced and accomplished AWS Specialist Solutions Architect to fill key a position within our specialist pre-sales team.


    AWS is one of the fastest-growing cloud platforms in the world, and the core mission of this role is to engage with our customers and prospects to provide pre-sales architectural advice and thought leadership for our supported workloads running on the Amazon platform. This role will as be working closely with our internal Application Architects to design and maintain good practice blueprints for leading commerce and content applications, such as Oracle Commerce (ATG), Hybris, Magento, Sitecore, and Adobe Experience Manager (AEM).


    This is an excellent opportunity for an experienced pre-sales or technical professional confident in AWS. The role is customer facing, working closely with business and technical influencers, IT Pros, and Rackspace partners in understanding the technical strategy, competitive differentiation, and value proposition of our solutions. The role also enables you to interact with the team that develops, deploys, and operates our AWS and DevOps based offerings.


    The right candidate for the role will have multiple years’ experience with cloud platforms like AWS. You have served as a subject matter expert in designing and migrating applications to live in the cloud. We are looking for the top talent in the industry, highly-skilled in complex cloud deployments and adept at the design and implementation of complex platforms.


    You will have confidence in knowing your skills (and limitations), you are calm and collected under pressure and always available to mentor the less experienced. Your colleagues see you as a good team player who is keen to share knowledge as well as to listen and learn from others.




    Key Accountabilities

     Educate customers of all size on the value proposition of managed services on AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud. Understand complex applications that may sit across a multitude of service models and technologies

    • Capture and share best-practice knowledge amongst the AWS technical and partner communities.
    • In collaboration with the sales and pre-sales teams, drive revenue growth across a broad set of customers
    • Act as a liaison between customers, sales, service engineering teams, and support
    • Work directly with customers and prospects as well as supporting existing Solutions Architects to understand our customers and prospects specific public cloud needs


    • A deep understanding of Cloud Computing – IaaS, PaaS and SaaS. In addition the right candidate will have the following skills:
    • Deep expertise in the AWS components & APIs
    • Expert working knowledge of Operating Systems (Windows and Linux).
    • Advanced knowledge of databases (SQL Server and MySQL)
    • Advanced knowledge of relevant web services, mail, backup, and application monitoring
    • Good knowledge of networking fundamentals
    • Good knowledge of server hardware
    • Good knowledge of application developments using Agile, and DevOps good practices
    • One or some of these would accreditations be advantageous: AWS Certified Solutions Architect - Associate, AWS Certified SysOps Administrator – Associate, CCNA, VCP
    • Can present concepts in authoritative and clear manner to customers through white boarding, presentations and proposals
    • Tenacious problem solver, will own issues until full resolution
    • Ability to create wow / delighter moments with customers
    • Effective with time management and expected deliverables
    • Exceptional communication skills; both written and verbal with great attention to detail
    • Have experience in providing mentoring for team members and Sales Representatives
    • Negotiation and objection handling skills
    • Experience in public cloud based infrastructure design
    • Experience in technical pre-sales
    • Experience leading technical workshops exploring requirements and mapping solutions.
    • Provide authoritative advice to internal and external stakeholders with regard to terms of service within a contract
    • A high level of business awareness and commercial acumen
    • Have experience with developing ‘win themes’ and customisation of value propositions to client needs and write technical responses to bids (RFPs & RFIs)
    • Able to evangelise disruptive proposals when necessary