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Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
The purpose of this role is to perform both in a consultative and authoritative style in managing large customer and/or partner implementation projects for a variety of services solutions related to the Rackspace Professional Services consultancy.
You will be working with diverse presales, sales, technical consultancy and service delivery and support teams ensuring Professional Services engagements are scoped, planned and delivered to maximise value for customers and Rackspace. These engagements may include application migration, infrastructure consolidation, transformation, automation, optimization, and lifecycle services.
As an experienced Programme Manager, you will be accountable for the delivery of multiple projects across multiple customers at various phases, both helping to secure new business and delivering against the contracted services and revenue realisation targets. You will ensure that your team remain focused, and you are work closely with resource line managers to manage Racker performance levels.