• Marketing Programs Manager

    Location(s) UK-Greater London-Hayes
    Req #
  • About Rackspace

    Rackspace is modernizing IT in today’s multi-cloud world. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. We serve over 50% of the Fortune 100 companies & customers in 120 countries around the globe. Our achievements are powered by our people – we call them Rackers.  We grow & thrive through world-class development opportunities, learning & selling bleeding-edge technologies & solutions, and most importantly, connecting with each other (the best & brightest in the industry). Are you a Racker? Join us!


    More on Rackspace


    Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

    Overview & Responsibilities

    The Marketing Program Manager is focused on growing our customer base of users developing and deploying on the cloud platforms we support. The Marketing Program Manager is responsible for driving both acquisition and existing customer base demand and revenue growth for managed services in the UK. This position will work closely with sales, support, product, and critically the central business unit teams in the UK and US to build and execute marketing programmes to drive this growth for the local region.


    Job Requirements:


    • Collaborates cross functionally with global product marketing, marketing operations, and sales teams to develop campaign narratives, messaging, and tactics.
    • Responsible for planning, delivering, monitoring, and enhancing marketing programs in line with business objectives.
    • Translates go-to-market strategies and identified opportunities into actionable and measurable marketing programs.
    • Provides clear visibility into the financial performance of Rackspace UK’s product line and the key factors influencing those results.
    • Provides regular updates back to the business of performance against financial targets and actions in progress concerning those results.
    • Ensures campaigns are executed on-time, accurately, and successfully. Plans, designs, and executes marketing programs to drive customer interest and demand.
    • Manages the execution and measurement of marketing campaigns, develops marketing materials, and interacts with, and analyzes, reports from our internal CRM and marketing automation systems.
    • Develops, maintains, and manages program schedules.
    • Proactively monitors campaign impact, effectiveness, and market penetration rates to formulate recommendations to improve results. Tests new marketing initiatives to improve results.
    • Recognizes and shares data trends and recommends best practices based on successful campaigns. Recommends new tools to better the overall marketing process.


    • Excellent knowledge of the program management process, including segmentation and targeting.
    • Strong knowledge of CRM and marketing automation systems such as Salesforce.com and Marketo.
    • Strong knowledge of, and the ability to apply, the principles of market segmentation, brand management, marketing communications, and database marketing.
    • Drives clear communication, outstanding written, verbal communication and presentation skills. Ability to speak publicly to both small and large groups.
    • Highly motivated, energetic individual who thrives in a fast-paced environment and comes with startup 'anything and everything' mentality.
    • Exceptional interpersonal skills with the ability to establish positive relationships with team members.
    • Excellent attention to detail.
    • Strong analytical and problem solving skills.
    • Excellent decision making and project management skills.
    • Ability to handle multiple projects simultaneously, prioritizing workloads to meet competing deadlines.
    • Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
    • Ability to recognise salient business issues that “move the needle”, detects patterns, draw conclusions, and present conclusions to internal stakeholders.
    • Ability to make decisions based on available data.
    • Demonstrates effective initiative, creativity, resourcefulness, responsibility, critical thinking, execution focus and ability to work independently.
    • Strong financial and commercial acumen